Includes bibliographical references and index

Decision making, problem solving, critical thinking, and clinical reasoning: requisites for successful leadership and management -- Classical views of leadership and management -- Twenty-first-century thinking about leadership and management -- Ethical issues -- Legal and legislative issues -- Patient, subordinate, workplace, and professional advocacy -- Organizational planning -- Planned change -- Time management -- Fiscal planning -- Career planning and development in nursing -- Organizational structure -- Organizational, political, and personal power -- Organizing patient care -- Employee recruitment, selection, placement, and indoctrination -- Educating and socializing staff in a learning organization -- Staffing needs and scheduling policies -- Creating a motivating climate -- Organizational, interpersonal, and group communication in team building -- Delegation -- Conflict, workplace violence and negotiation -- Collective bargaining, unionization, and employment laws -- Quality control in creating a culture of patient safety -- Performance appraisal -- Problem employees : rule breakers, marginal employees, and the chemically or psychologically impaired

Employing an experiential, active learning approach to leadership and management, the 10th Edition of this best-selling text equips students for success in the ever-changing, increasingly challenging professional nursing workforce. Current, comprehensive coverage details the responsibilities of high-performing middle- and top-level nursing managers -- from managing conflict and working collaboratively to organizing patient care and staffing. Hundreds of engaging, hands-on learning exercises enhance students' critical-thinking and problem-solving skills and provide them with essential practice in making leadership and management decisions before they enter high-stakes, real-world clinical settings. Updated content equips students with the latest clinical practices and perspectives in quality and safety, the influence and use of technology, healthy workplaces, workplace violence/incivility, quality measurement/benchmarking, healthcare reform/reimbursement, change management, interprofessional teams and more. New evidence-based case studies prepare students to confidently address the growing opioid crisis. More than 280 learning exercises challenge students to apply concepts to a range of practice situations and healthcare settings. Examining the Evidence features in each chapter familiarize students with new research findings, evidence-based practice and best practices in leadership and management. Break-Out Comments reinforce key ideas at a glance. Content Crosswalks tie chapter content to the latest AACN, AONL, QSEN and ANA standards and competencies to clarify and emphasize clinical relevance. A detailed instructor's manual on thePoint helps you make the most of the active learning exercises in your classroom -- Provided by the publisher